Job Purpose

Keep hotel rooms and its environment clean, attractive, and comfortable to guests. Create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Duties & Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Answer immediately to request from guests, as well as from other departments
• Load cart with supplies such as linens and move it to the required area
• Enter guest rooms by adhering to proper procedures and ensure they are vacant
• Replace used amenities in guest rooms
• Provide clean linens and terry for dirty ones
• Fold terry, make beds, and ensure bathrooms are clean
• Take away, room service items, dirty linen, and trash
• Perform check on all room appliances to ensure they are in good working condition
• Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
• Adjust furniture, desk items, and appliances when necessary
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets
• Keep proprietary information confidential
• Ensure company standards are followed in welcoming and acknowledging all guests

Qualification & Requirements

• Diploma from an accredited institution.
• A minimum of 2 years proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language