FOOD AND BEVERAGE MANAGER
Our Client is a reputable well-established company in the Food and Beverage industry incorporated under the Laws of Ghana. Our client is seeking Food and Beverage Manager to support operations in the company.
To function as the Business Manager and a Marketing Specialist for the Food & Beverage Department. To ensure the various outlets and banquets operate successfully and are individually profitable in accordance with the standard of the hotel.
Reports To: The General Manager
Duties and Responsibilities
To maximize employee productivity through the use of multi-skilling, multi-tasking
and flexible scheduling to meet the financial goals of the business as well as the
expectations of the guests.
To ensure that each profit centre (e.g. Restaurant, Bar, Banquets, Pool) is operated in
line with maximizing profit while delivering on the brand promise.
To ensure that each cost centre (e.g. Stewarding) operates with the lowest possible cost
structure while also delivering on the brand promise to the guest.
To coordinate the preparation of the Annual Business Plan for Food and Beverage.
To strategically analyze business performance to facilitate accurate and meaningful
forecasting, involving the respective Heads of Department as appropriate.
To proactively manage costs based on key performance indicators, working through
the respective Heads of Department as appropriate.
To ensure that all hotel, company and local rules, policies and regulations relating to
financial record keeping, money handling and licensing are adhered to, including the
timely and accurate reporting of financial information
To assist in the inventory management and ongoing maintenance of hotel operating
equipment and other assets.
To actively participate in weekly yield and revenue management meetings, overseeing
the appropriate pricing structures to maximize yield and overall profits in Outlets and
To ensure that all company minimum brand standards have been implemented, and
that optional brand standards have been implemented where appropriate.
To monitor all operations, especially during peak business periods, working through
the respective Head of Department to make adjustments where necessary.
To ensure that all best practices of the Food and Beverage Top 20 are implemented.
To feedback the results of the Consumer Audit and to ensure that the relevant
changes are implemented.
To work closely with other team members in a supportive and flexible manner,
focusing on the overall success of the hotel and the satisfaction of hotel guests.
To ensure that Food and Beverage employees work in a supportive and flexible manner
with other departments, in a spirit of “We work through Teams”.
To ensure that all employees are up to date with the availability of seasonal and new
products on the market.
To taste and monitor the food and beverage products served throughout the operation,
providing feedback where appropriate.
To prepare, utilize and update an Annual Marketing Plan, broken down as necessary
by the department.
To constantly evaluate local, national and international market trends, vendors and
other hotel/restaurant operations to make sure that the hotel’s own operations remain
competitive and cutting edge.
To encourage Heads of Department to look for Marketing and Public Relations
opportunities to increase awareness and ultimately business.
To oversee and assist in the recruitment and selection of all Food and Beverage
To oversee the punctuality and appearance of all Food and Beverage employees,
making sure that they wear the correct uniform and maintain a high standard of
personal appearance and hygiene, according to the hotel and department’s grooming
To encourage employees to be creative and innovative, challenging and recognising
them for their contribution to the success of the operation.
To support the implementation of company policy, demonstrating and reinforcing the
company’s Values and Culture Characteristics.
To ensure that all employees have a complete understanding of and adhere to
employee rules and regulations.
To ensure that employees follow all Resort, company and local rules, policies and
regulations relating to fire and hazard safety, and security.
To feedback the results of the Employee Opinion Survey and to ensure that the
relevant changes are implemented.
Qualification & Experience
Three (5) years relevant working experience in a related role
A professional or post graduate qualification or it equivalent in related field