Administrative & Operations Manager

Vacancy Number: 22869
Location: Accra, Ghana
Date Posted: 25 August, 2023
Job Expires: 1 September, 2023

An indigenous African strategy management firm driven by Pan-African ideals, is urgently recruiting an Administrative & Operations Manager to support their leadership team and employees to establish, sustain and lead a successful organization overall. This is an integral role within the organization reporting to the CEO, that will provide overall effective administrative leadership and guidance; as well as perform other duties/special projects as assigned; to ensure the team is efficient, organized and profitable. The candidate must enjoy working within an entrepreneurial environment that is mission-driven, results-driven and community oriented.

Role Responsibilities

  1. Administration
    • Act as first point of contact for those approaching the Chief Executive Officer, responding to and re- directing incoming enquiries as appropriate
    • Manage information by receiving and distributing communications; collecting and mailing correspondence
    • Arrange CEO’s complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related
    • Works closely and effectively with the CEO to keep her well informed of upcoming commitments and responsibilities, following up on all attendees and resources needed including reports, updates as necessary. Acts as a “barometer,” having a sense for the issues taking place in the environment and keeping leadership updated.
    • Overall direction, coordination, implementation, execution, control and completion of specific projects related to Administration such as Facilities Management, Commercial Events
    • Responsible for all document management & control
    • Provide overall meeting planning e. host, take notes, and follow up on actions
    • Negotiate with vendors on behalf of the Ensure timely payment and optimal service levels
    • Support Executive team administrative needs as required
  2. Human Resource & Employee Operation
    • Liaise with HR service provider vendor on all employee related issues as instructed by CEO
    • Drive on-boarding and off-boarding procedures with HR service provider
    • Ensure employee documentation and record keeping including following up on timely distribution and return of documents, background information and returning to HR
    • Responsible for employee leave scheduling and This includes ensuring proper handover and out of office contact information.
    • Coordinate the efforts of various organizational departments and team members, third-party contractors in order to deliver initiatives and projects according to plan
    • Organize team building activities and drive a fun employee experience & atmosphere
    • Actively manage and communicate on OSHA compliance, Fire Safety,
    • Stay current on all sector related events e. conferences, talks, etc. and secure marketing opportunities to improve organization exposure
  1. Accounting & Revenue Assurance
    • Work with respective 3rd party vendors to ensure that all legal obligations of the company are met: VAT and Tax payment, Employee Insurance, Salary and allowance payments
    • Accurately draft invoice, manage delivery to clients, and complete thorough follow up on payments
    • Manage petty cash account and assign expense disbursements to Administrative Assistant
  1. Business Support
    • Ensure all corporate certification requirements are up to date
    • Stay current on all sector related events e. conferences, talks, etc. and secure marketing opportunities to improve organization exposure
    • Gather market intelligence and preparing reports
  2. Project Office Support
    • Assist with project management as needed

Educational Qualifications:

  • University degree in Business Administration, Human Resources, Social Sciences or a related discipline
  • Additional certification in business management, HR, legal or related field is a plus

Essential Skills:

  • Relevant Experience in a related field, such as management or human resources, in a corporate environment (Minimum – 5 Years), with at least 2 years at Management level
  • Proficient with Microsoft Office Suite
  • Excellent verbal, written, presentation and communication skills
  • Analytical, knowledgeable, and organized with a proactive attitude and strong leadership and interpersonal skills
  • Team player, inclusive and ability to build relationships
  • Mature disposition with an ability to manage confidential information
  • HR and/or Accounting training or experience a plus
  • Excellent coordination of trainings, events and complex executive meetings across multiple geographies

Additional Requirements:

  • Understand the company’s goal and purpose so as to continuously enhance the company’s
  • Self-motivated, and ability to work on his/her own; making independent decisions with minimal oversight, a self- starter who can think ahead and plan for all scenarios
  • Ability to work flexible working hours
  • Demonstrated ability to balance workload under short deadlines and changing priorities in a fast-paced environment
  • Ability to work collaboratively across organizations and stakeholders to drive results
  • Ability to consistently produce high quality work with an eye for detail and accuracy

NB:

Although position will be based in Ghana, the employee will be tasked with the responsibility of supporting business across multiple regions. Candidate must be willing to travel within short notice (24 hours), work on weekends, and after business hours when required. This role may require other business-related activities which will be communicated to the employee as needed.

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Business Development Manager

Vacancy Number: 21826
Location: Takoradi
Date Posted: 6 June, 2023
Job Expires: 16 June, 2023

Job Brief

Our client in the Construction of Commercial and Residential Properties is seeking to recruit a Business Development Manager with over 5 years’ experience in the Business Environment who will be responsible for overseeing the implementation of business objectives among their company’s sales, marketing and business development professionals and identifying new business opportunities, developing strategic partnerships, and nurturing existing client relationships.

Key Responsibilities

  • Identify and pursue new business opportunities within the real estate market to expand the company’s client base and generate revenue.
  • Conduct market research to identify potential clients, trends, and opportunities for growth.
  • Build and maintain strong relationships with key stakeholders, including property developers, investors, brokers, and other industry professionals.
  • Develop and implement strategies to promote company offerings and services, including property sales, leasing, and property management.
  • Collaborate with internal teams, such as marketing, finance, and operations, to develop tailored solutions that meet clients’ needs and requirements.
  • Prepare and deliver persuasive presentations and proposals to potential clients, highlighting the unique value proposition of our company.
  • Negotiate and close deals with clients, ensuring favorable terms and conditions for the company.
  • Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges, providing recommendations for improvement.
  • Participate in industry events, conferences, and networking activities to enhance the company’s visibility and establish valuable connections.
  • Provide regular reports on business development activities, sales performance, and market insights to the senior management team.

Job Requirement

  • Bachelor’s degree in business administration, marketing, real estate, or a related field. A master’s degree is a plus.
  • Proven track record of success in business development or sales within the real estate industry.
  • In-depth knowledge of the real estate market, including current trends, regulations, and key players.
  • Strong network of contacts within the real estate industry, including property developers, investors, and brokers.
  • Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
  • Demonstrated ability to build and maintain strong relationships with clients and key stakeholders.
  • Exceptional negotiation and closing skills, with a focus on achieving win-win outcomes.
  • Strategic thinking and problem-solving abilities, with a results-oriented mindset.
  • Ability to work independently and as part of a team, managing multiple priorities and meeting deadlines.
  • Proficiency in using CRM software, Microsoft Office Suite, and other relevant business tools.
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Business Development Specialist

Vacancy Number: 18189
Location: Accra, Ghana
Date Posted: 7 October, 2022
Job Expires: 4 November, 2022

We are looking for a Business Development Specialist who will be responsible for bringing in, keeping and growing clients

Top Priorities:

  • Market Research and Analysis
  • Sales Promotions and Analysis
  • Client Engagement
  • Procurement Management

Personality

We are looking for an energetic experienced person who has great communication and analytical skills to spearhead the growth and sales. You must be highly proactive and able to work independently with little supervision. You must generally be creative and have a strong ability to think on your feet and out of the box. You must be willing to enjoy the unpredictable schedules of the role from meeting clients to attending unplanned conferences/events to delivering client requests per timelines. You must have a deep and good appreciation for technology.

Job Responsibilities

Procurement

  • Research on potential contracts, proposals, bids to engage in, on behalf of Elidel
  • Provide detailed market analysis on contract awardment by companies in specific industries
  • Undertake procurement projects by providing all the necessary resources demanded by clients to qualify for competitive bids
  • Assist senior management in deal negotiations, contract development, due diligence and other business development projects.

Sales

  • Responsible for daily sales pitches, presentations, business plans, reference documents and marketing props
  • Responsible for using innovative marketing tools to design creative products for clients in the quest of sales
  • Responsible for drafting timely reports and analytics on sales activities
  • Responsible for developing tailored marketing strategies to grow client and sales management activities in Elidel
  • Initiate and build relationships with customers through phone, marketing mailer campaigns, in-person contacts, and presentations.
  • Coordinate appointments, meetings and calls between customers and senior management for business expansions and new opportunities.
  • Manage customer meetings with internal teams for project development and delivery activities.
  • Maintain a database of potential customer’s contact numbers and emails.

Client Management

  • Provide accurate information on all sales materials to clients
  • Responsible for frequent telephone and email correspondence with clients
  • Responsible for ensuring all client requests are duly managed and processed accordingly
  • Responsible for ensuring client satisfaction

Qualifications

  • Bachelor’s Degree
  • At least two (3) years’ work experience in Sales, Marketing, Project Management or equivalent role
  • Advanced proficiency level in Microsoft office and relevant marketing tools
  • Knowledge in digital marketing will be an added advantage
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SUPERVISORS

Vacancy Number: 17992
Location: Accra, Ghana
Date Posted: 5 October, 2022
Job Expires: 14 October, 2022

Our Client is a reputable well-established telecommunication company seeking to recruit the role for a period of 3 months to run sales and brand activations of the organization’s strategic objectives.

Job Description

  • Must be able to submit a weekly project of field visits for prospecting to the coordinator at the beginning of each week with the objectives in: number of prospects, number of prospects to convert, number of areas/districts to cover
  • Must be able to make a state of the situation on; the number of resources present, the briefing on the expected sales target per agent, and the repartition of agents by the area every day before field visit
  • Must coach and accompany the teams (responses to objections, management of requests and complaints, etc.) during the day in the field, at the end of the day, makes a consolidated report of the field visit on: the number of areas covered, the number of effective agents, the realization of sales and the challenges
  • Must participate in the evaluation meeting with the coordinator at the beginning of every week

Qualifications and Requirements

  • At least a bachelor’s degree in Marketing and Business Administration
  • Must have at least 2 year’s work experience in related field
  • Must be computer literate and be able to handle a laptop
  • Must have reasonable knowledge in Excel and the use of Google links

Knowledge, Skills, and Attributes

  • Sales supervisor must be enduring, driven, and passionate
  • Must have teamwork and collaborative skills
  • Must have good knowledge of products and services, know the deployment areas, know how to manage stress, be strong in proposals and have a good physical presentation
  • Must know how to manage resources, be proactive and above all, follow objectives
  • Must have good communication skills
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BUSINESS DEVELOPMENT & MARKETING SPECIALIST

Vacancy Number: 16765
Location: Accra, Ghana
Date Posted: 5 September, 2022
Job Expires: 9 September, 2022

Our Client is a global recruitment company seeking to recruit a Business Development & Marketing Specialist to support operations and the delivery of the organization’s strategic objectives.

Job Summary

The ideal candidate will be responsible for driving the company’s sales force by prospecting new clients and retaining existing clients. Will also keep a close eye on clients’ feedback to ensure that company products and services always exceed expectations.

Job Responsibilities

  • Engage in market research in order to identify new opportunities for business
  • Making international sales calls to potential clients in target markets.
  • Collecting market information to analyze trends and identify business opportunities in the USA, and its environs
  • Explain to potential customers the various benefits offered by company products or services; following up so as to close the business deals
  • Respond to queries and complaints from clients as regards the company’s products in this should be done in a timely fashion
  • Develop business proposals for existing and new customers
  • Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan
  • Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends in the industry
  • Establish a knowledge storehouse of clients, referrals, presentations, and prospects
  • Participate in forums related to the industry; conferences and client discussions.
  • Oversee all company social media accounts management
  • Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
  • Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
  • Audits and analyses social media presences, including digital advertising costs and returns
  • Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement

Job Qualifications & Requirements

  • Bachelor’s degree in Business Management, Marketing, Human Resource Management, or related field
  • 3-5 years of proven experience working as a Business Development Executive, preferably with an international organization
  • Background in HR will be an added advantage
  • Knowledge in international market trends, preferably USA standard

Knowledge, Skills & Attributes

  • Proficiency in all Microsoft Office applications
  • Ability to work in a fast-paced environment
  • Networking and marketing skills
  • Planning and organization skills
  • Strong business acumen
  • Excellent analytical, problem-solving, and management skills
  • Excellent negotiation and decision-making skills
  • Effective communication skills
  • Detail-oriented
  • Flexible and able to multitask on the job

 

Application Deadline: September 9, 2022

For the full Job Description, kindly apply on our website job portal at www.elidelprestige.com. Qualified professionals should send a Resume/CV to careers@elidelprestige.com. Kindly note that only shortlisted applicants will be contacted.

** Disclaimer: This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

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Digital Marketing Specialist

Vacancy Number: 15360
Location: Accra, Ghana
Date Posted: 28 July, 2022
Job Expires: 5 August, 2022

Our Client is a reputable well-established firm in the machinery and equipment industry, incorporated under the Laws of Ghana. Our Client is seeking to recruit a Digital Marketing Specialist to support operations and the delivery of the organization’s strategic objectives.

Reporting to: Head of Marketing

Internal Dynamics: Sales & After Market Teams, Finance Team, & BU’s Mgt. Team

External Dynamics: Advertising Agencies, Local Service Providers, & Digital ad suppliers

Basic Responsibility

To create the group digital marketing strategy and digitalization process and translate them into effective plans that ultimately add value to the customer and contribute to the achievement of business goals and organizational performance.

Accountability & Responsibility

  • Align action plans, activities, and scope of digital marketing and digital transformation with group business objectives set by Top Management
  • Monitor and measure effectiveness
  • Upholding the Corporate Brand
  • Integrate marketing and communication campaigns
  • Execute and maintain the digital transformation endeavours

Main Responsibilities

Duties include, but are not limited to the following:

  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Design, build and maintain our social media presence
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create adapted sales offerings
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points of our Customer Journey
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  • Design and implement the company’s digital roadmap.
  • Create the bridge between data and the business operations to gather customer insight from the data
  • Maintaining a balance between business and technology.
  • Connect digital investments to enterprise KPIs in order to achieve positive digital transformation.
  • Problem-solving:  ability to generate creative solutions to deal with operational problems remotely

Education

Bachelor’s Degree or equivalent certification ( Digital Marketing) or related field

Experience

Minimum 5 years of professional experience in similar role;

Multi-national exposure is a major plus; Machinery Experience (or B2B company) is a major plus of which 3 years in a leadership role.

Technical Competencies

  • Good Planning, Prioritizing, & Organizing skills, with strong Follow-up.
  • Strong knowledge of Marketing Plans’ and Activities’ preparation and execution.
  • High exposure and awareness of Social Media, Branding, and Promotional Activities.
  • Good exposure to External Service providers (Websites, Advertising agencies, Promotional agencies…).
  • Strong Verbal and Written Communication skills, with ability to prepare News Letters, Presentations, and Reports.
  • Strong internet and IT skills (Internet collaborative tools, knowledge of devices, collaborative workspaces, Networks, Gsuite).
  • Good Negotiation Skills.

Leadership Competencies

  • Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
  • Excellent Interpersonal, Communication, Collaboration and Influence abilities.
  • Customer Centric.
  • High energy with strong Drive for results.
  • Creativity and Innovation, with ability to come up with new ideas and initiatives.
  • Inclusiveness and ability to work well with different cultures and working environments.
  • Ability to lead and coordinate efforts of  team in multiple locations
  • Analytical skills

Languages:

Fluency in Languages: English

Other Requirements:

Travel: Working Conditions, etc

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Telesales Advisor

Vacancy Number: 15359
Location: Accra, Ghana
Date Posted: 28 July, 2022
Job Expires: 5 August, 2022

Our Client is a reputable well-established firm in the machinery and equipment industry, incorporated under the Laws of Ghana. Our Client is seeking to recruit a Telesales Advisor to support operations and the delivery of the organization’s strategic objectives.

Reporting to: Head of Telesales

Internal Dynamics: Finance, maintenance and Spare parts, Sales Rep & Advisors, Rental

Basic Responsibility:

  • To prospect for and establish relationships with new business/customers through call drives.
  • To maintain contact with the company’s customers, and ensure database information is updated/accurate.
  • To promote the company’s products and services by supporting Sales, Spare parts Sales, and Maintenance.
  • To provide internal support for customer enquiries and complaints.
  • To attend marketing and brand activations as deemed necessary.
  • To manage call portfolios and provide daily, weekly and monthly reports as required.
  • To initiate opportunities for rentals and the sale of used machinery.
  • To follow up on outstanding quotations and facilitate closing the transaction.
  • To achieve and exceed telephone call and appointment related KPI
  • To use Hubspot CRM as the main platform to perform all the above activities

Accountability & Responsibility:

  • To ensure that the database is updated daily with details of all incoming telephone activity.
  • To plan and implement your own customer telephone call follow up strategy, in line with the portfolio and quarterly strategy set by H.O.D.
  • Consistently maintaining the existing client database within the company’s core values.
  • Be abreast with our product portfolio.

Main Responsibilities

Duties include, but are not limited to the following:

  • To make telephone calls and manage information on our customer base.
  • Make cold calls to find prospective customers and book appointments for sales advisors
  • Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
  • Act as an admin assistant to the Sales Advisors and support to close deals.
  • Actively use the CRM to prospect, source and maintain customer contact in the assigned
  • Follow up on new leads and referrals resulting from enquiries and referrals and keep records of customer follow ups
  • Respond promptly and effectively to customer and non-customers enquiries.
  • Maintain a professional image always through personal actions and initiatives.
  • Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
  • Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.

Education

  • Minimum of a HND or Bachelors’ Degree.
  • Excellent telephone tone and manner.
  • Must be competent in excel, word and CRM systems

Technical Competencies

  • Excellent presentation skills.
  • Excellent marketing and sales skills.
  • Good interpersonal and networking skills.
  • Excellent negotiation skills.
  • Must be self-motivated and results driven.
  • Must be a team player
  • Able to work under diverse working conditions
  • Able to handle the sales pressure and give out optimum results

Leadership Competencies

  • Possess personal qualities of Integrity, Respect, and Commitment to the corporate mission.
  • Excellent Interpersonal, Communication, Collaboration and Influence abilities.
  • Customer Driven (Internal & External).
  • High energy with a strong drive for results.
  • Creativity and Innovation, with the ability to come up with new ideas and initiatives.
  • Inclusiveness and ability to work well with different cultures and working environments.

Languages

  • Fluency in languages: French/English.

Application Deadline: July 5, 2022

For the full Job Description, kindly apply on our website job portal at www.elidelprestige.com. Qualified professionals should send a Resume/CV to careers@elidelprestige.com. Kindly note that only shortlisted applicants will be contacted.

** Disclaimer: This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

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Executive Assistant

Vacancy Number: 14710
Location: Accra, Ghana
Date Posted: 22 July, 2022
Job Expires: 29 July, 2022

Elidel Prestige Limited is seeking an Executive Assitant with experience to support administrative tasks.

Job Purpose:

The Executive Assistant will perform a wide range of administrative and office support activities. He/She shall report directly to the CEO.

Requirements:

  • Bachelors Degree Preferred
  • Minimum Of 3 years experience
  • Proficient in Microsoft Office Suite
  • Highly Organized &. Motivated
  • Excellent Verbal &. Communication Skills
  • Detail Oriented and good time management skills with the ability to prioritize work
  • Demonstrate the ability to take initiative, anticipates needs and exercises independent and sound Judgment

 

Application Deadline: July 29, 2022

For the full Job Description, kindly apply on our website job portal at www.elidelprestige.com. Qualified professionals should send a Resume/CV to careers@elidelprestige.com. Kindly note that only shortlisted applicants will be contacted.

 

** Disclaimer: This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

 

 

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BUSINESS DEVELOPMENT & SALES OFFICER

Vacancy Number: 14609
Location: Accra, Ghana
Date Posted: 20 July, 2022
Job Expires: 26 July, 2022

Our client is a reputable well-established organization in the medical industry incorporated under the Laws of Ghana. The client is seeking a Business Development & Sales Officer with experience to develop and execute strategies to increase client base, company sales, and revenues.

Job Purpose:

The BD & Sales Officer will develop and execute strategies to increase client base, company sales and revenues. You will identify profitable business opportunities and secure sound business deals for the sale of the company’s diagnostic services.

Key Accountabilities

  • Develop and sustain solid relationships with company stakeholders and clients.
  • Develop in-depth knowledge of company offerings, pricing, and policies, and improve existing sales proposals. You should also ensure that the company is able to achieve revenue targets.
  • Engage with the target audience to promote cancer awareness, stressing the importance of early detection and providing education on the methodology and technology used.
  • Develop innovative strategies for retaining clients; this includes undertaking interviews to get feedback and incorporate inputs into the growth plan.
  • Prepare annual budget (marketing) and track expenses relating to the budget.
  • Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends in the industry.
  • Establish a knowledge storehouse of clients, referrals, REPs, presentations, and prospects.
  • Participate in forums related to the industry, conferences, and client discussions, and act as a representative of the company.
  • Determine cross-selling opportunities among different offices.
  • Analyse client’s feedback data to determine whether clients are satisfied with our products and services.
  • Provide insight into product development and competitive positioning.
  • Analyse financial data and develop effective strategies to reduce business costs and increase company profits.
  • Conduct market research to identify new business opportunities.
  • Collaborate with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
  • Meet with potential clients to present company offerings and negotiate business deals.
  • Respond to queries and complaints from clients as regards the company’s products and services in a timely manner

 Qualification & Experience:

  • Bachelor’s degree in Business Management or Administration, Finance, Accounting, Marketing, or related field
  • 3 – 5 years proven experience working as a Business Development Officer in similar role preferably in the medical services industry

Knowledge, Skills & Attributes

  • Proficiency in all Microsoft Office applications
  • The ability to travel as needed
  • The ability to work in a fast-paced environment
  • Excellent analytical, problem-solving, and management skills
  • Exceptional negotiation and decision-making skills
  • Networking and marketing skills
  • Planning and organization skills
  • Effective communication skills
  • Strong business acumen
  • Detail-oriented
  • Exhibit passion and commitment in serving our clients
  • Must be a notably pleasant character
  • Must be flexible and able to multitask on the job

Application Deadline: July 26, 2022

For the full Job Description, kindly apply on our website job portal at www.elidelprestige.com. Qualified professionals should send a Resume/CV to careers@elidelprestige.com. Kindly note that only shortlisted applicants will be contacted.

 

** Disclaimer: This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

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Market Research Analyst

Vacancy Number: 14330
Location: Accra, Ghana
Date Posted: 14 July, 2022
Job Expires: 21 July, 2022

Our Client is a reputable well-established firm in the machinery and equipment industry, incorporated under the Laws of Ghana. Our Client is seeking to recruit a Market Research Analyst to support operations and the delivery of the organization’s strategic objectives.

Reporting to: Commercial Manager

Job Summary:

Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation Develop and monitor data quality metrics and ensure business data and reporting needs are met.

Responsibility:

Duties include, but are not limited to the following:

  • Collect and studies information about: Competitors, pricing, Market segmentation, products, Customers and Sales trends
  • Summarize and analyses data and make recommendations
  • Conduct survey, focus groups, personal interviews, and observations using the appropriate research tools.
  • Acquire, organize, analyse, disseminate, and monitors information on markets, clients, competitors, specific projects, technology, and legislative developments to the sales team and management.
  • Obtain data to support the forecasting of big deals and tracking of markets and trends to prevent lost deals.
  • Gather data on competitors and analyse their projects, win/losses, methods of marketing, strategies, and assist with the development of sales strategies.
  • Assist with identification and update of opportunities by reviewing and understanding industry and product knowledge.
  • Prepare reports, illustrating data graphically and translating complex findings into written text for the sales team and management.
  • Update data and run reports as needed in Hubspot (CRM).

Requirements and skills

Education:

  • Bachelor Degree or Higher National Diploma in Business administration, Marketing, or relevant field is preferred.
  • Certification in Marketing, Sales or relevant field is a plus

Skills:

  • Ability to prioritize and complete a high volume of work, managing multiple projects and coordinating multiple requests to successful completion.
  • Proven ability to take initiative and build strong and productive personal relationships
  • Excellent creative and strategic abilities.
  • Excellent writing and verbal communication skills.
  • Excellent computer skills using Microsoft Office, including PowerPoint, Excel, Word, etc.
  • Basic understanding of data management and analytical software, such Hubspot (CRM tool)
  • Proven Market Research Analysis experience
  • Ability to interpret large amounts of data and to multi-task
  • Search engines, web analytics and business research tools acumen
  • Adequate knowledge of data collection methods (polls, focus groups, surveys etc)

Technical Competencies

  • Strong attention to detail
  • Hands on experience with CRM software and MS Office
  • Understanding of sales performance metrics
  • Excellent marketing and sales skills.
  • Good interpersonal and networking skills.
  • Knowledge of the business, competitors and our customer’s markets; preferably experience from construction machinery, construction and mining industries.
  • Must be self-motivated and results driven.
  • Machinery Experience (or B2B) is a major plus.
  • Able to work under diverse working conditions

Leadership Competencies

  • Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
  • Excellent Interpersonal, Communication, Collaboration and Influence abilities.
  • Defusing upset customers using interpersonal communication skills
  • Ability to prioritize.
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Willingness to convey key feedback from customers internally
  • Ability to work under strict deadlines
  • Customer Driven (Internal & External).
  • High energy with strong Drive for results.
  • Creativity and Innovation, with ability to come up with new ideas and initiatives.
  • Inclusiveness and ability to work well with different cultures and working environments.

Languages

  • Fluency in languages: English.
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