Our client is a non-profit organization whose mission for the last eight years has been to improve maternal and new born health outcomes in the public health system. Our client works together with governments and Ministries of Health to deploy affordable and scalable solutions through public hospitals, where the majority of underserved mothers and babies receive care. Our client is seeking to recruit a Field Coordinator to help with the efficient operations and delivery of proper healthcare to mothers across various districts in Ghana.

JOB SUMMARY

The field coordinator will be part of the PROMPTS Ghana service delivery team. The purpose for this role is to coordinate the PROMPTS program in Ghana by ensuring the activities run smoothly and efficiently to meet the organizational goals and objectives. The post holder will work closely with health facilities, the operational research study coordinator and research assistants, and support the PROMPTS Ghana Helpdesk team to ensure that the PROMPTS Ghana Operational Research Study runs smoothly and efficiently in the selected districts and health facilities.

KEY RESPONSIBILITIES

• Manage relationships with management of the Ghana Health Service at District and Health Facility Levels, ensuring they are bought-in on our PROMPTS program and are actively updated on progress, challenges, and opportunities.
• Manage relationships with other health service delivery agencies which support PROMPTS program-related activities such as for referral and counselling of mothers.
• Actively coordinate the PROMPTS launch and expansion activities across all districts and health facilities.
• Provide coordination of day-to-day operations of PROMPTS programs in all districts and health facilities.
• Coordinate the enrolment and engagement of mothers, and evaluation of activities related to PROMPTS in districts and health facilities.
• Identify and resolve complex issues faced by health facility associates and Helpdesk agents in the field.
• Coordinate supportive supervision activities of the PROMPTS program with districts and health facilities.
• Use data to inform and coordinate operational activities of the PROMPTS program.
• Attend all PROMPTS program related meetings through the provided channels such as virtual or in-person meetings.
• Provide data to support the planning, budgeting, and management of PROMPTS program expenses in selected districts and health facilities.
• Identify and report areas of cost efficiencies and improvements.
• Create tools to make PROMPTS programs more efficient.
• Coordinate data monitoring and quality assurance activities related to the PROMPTS program in districts and health facilities.
• Work effectively with the operational research study coordinator, research assistants and Helpdesk agents.

KEY PERFORMANCE AREAS

• Number of mothers enrolled in health facilities and districts, versus targets.
• Number of health facilities successfully providing PROMPTS-related service delivery in a district.
• Number of adjunct service delivery partners supporting PROMPTS program activities.
• Timely submission of reports.
• Percentage deviation from the established PROMPTS work plan and timelines.
• Engagement and maintenance of relationships with the study team, Helpdesk agents and health facilities

QUALIFICATION, KNOWLEDGE, AND SKILLS

• Bachelor’s degree in Business Administration, Project Management or any other related course
• Minimum of 2 years of relevant working experience in project management or public health research (including field work, supervision, data collection and management).

Technical Competencies

• Data analysis
• Quality assurance
• Project management
• Excellent oral and written communication skills
• Tech savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets)
• Knowledge of budgeting, bookkeeping, and reporting
• Knowledge of program management and development procedures
• Stakeholder engagement
• Influence without authority

Our client is a reputable well-established organization in the medical industry incorporated under the Laws of Ghana. The client is seeking a Business Development & Sales Officer with experience to develop and execute strategies to increase client base, company sales, and revenues.

Job Purpose:

The BD & Sales Officer will develop and execute strategies to increase client base, company sales and revenues. You will identify profitable business opportunities and secure sound business deals for the sale of the company’s diagnostic services.

Key Accountabilities

• Develop and sustain solid relationships with company stakeholders and clients.
• Develop in-depth knowledge of company offerings, pricing, and policies, and improve existing sales proposals. You should also ensure that the company is able to achieve revenue targets.
• Engage with the target audience to promote cancer awareness, stressing the importance of early detection and providing education on the methodology and technology used.
• Develop innovative strategies for retaining clients; this includes undertaking interviews to get feedback and incorporate inputs into the growth plan.
• Prepare annual budget (marketing) and track expenses relating to the budget.
• Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends in the industry.
• Establish a knowledge storehouse of clients, referrals, REPs, presentations, and prospects.
• Participate in forums related to the industry, conferences, and client discussions, and act as a representative of the company.
• Determine cross-selling opportunities among different offices.
• Analyse client’s feedback data to determine whether clients are satisfied with our products and services.
• Provide insight into product development and competitive positioning.
• Analyse financial data and develop effective strategies to reduce business costs and increase company profits.
• Conduct market research to identify new business opportunities.
• Collaborate with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
• Meet with potential clients to present company offerings and negotiate business deals.
• Respond to queries and complaints from clients as regards the company’s products and services in a timely manner

 Qualification & Experience:

• Bachelor’s degree in Business Management or Administration, Finance, Accounting, Marketing, or related field
• 3 – 5 years proven experience working as a Business Development Officer in similar role preferably in the medical services industry

Knowledge, Skills & Attributes

• Proficiency in all Microsoft Office applications
• The ability to travel as needed
• The ability to work in a fast-paced environment
• Excellent analytical, problem-solving, and management skills
• Exceptional negotiation and decision-making skills
• Networking and marketing skills
• Planning and organization skills
• Effective communication skills
• Strong business acumen
• Detail-oriented
• Exhibit passion and commitment in serving our clients
• Must be a notably pleasant character
• Must be flexible and able to multitask on the job

Application Deadline: July 26, 2022

For the full Job Description, kindly apply on our website job portal at www.elidelprestige.com. Qualified professionals should send a Resume/CV to careers@elidelprestige.com. Kindly note that only shortlisted applicants will be contacted.

** Disclaimer: This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.