Operations Manager

Vacancy Number: 7779
Location: Accra, Ghana
Date Posted: 24 July, 2021
Job Expires: 30 July, 2021

Our client is a reputable well-established company in the Food processing industry incorporated under the Laws of Ghana. Our client is seeking an Operations Manager to lead the day-to-day operations of the restaurant.

Job Objective

Assist Restaurant Manager in the day-to-day operations of the restaurant


Key Responsibilities

  • Responsible for the general running of the restaurant floor and assume full responsibility in the absence of a Restaurant Manager.
  • Hold briefings with floor team at the start of shift day. This includes; menu updates, customer service feedback and training, iteration of the daily responsibilities of each team member and the communication of daily sales strategy including promotions.
  • Ensure the general cleanliness of the kitchen and restaurant floor, including the general appearance of floor members, which is the waiting team.
  • Ensure the re-order levels and good record keeping of stocks, whiles maintaining good relations with all vendors.
  • Maintain good records of all vendor documents including; local purchase orders, invoices and payment vouchers.
  • Ensure the general maintenance of all equipment, tools, fittings and fixtures by keeping an accurate track record.
  • Excellent coordination between kitchen and floor to ensure top quality meals are delivered timely.
  • Maintain excellent customer service at all times whether dine-in, take-outs or general enquiries.
  • Prepare and maintain Shift Sheet for end of month payroll.
  • Maintain accurate records of all employees via the employee data sheet



  • HND/ Bachelors Degree from a recognized University
  • Background in hospitality management is preferred
  • A minimum of 5 years experience in similar position
  • Excellent organizational and leadership skills
  • Excellent communication skills