Job Purpose

Supervise all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department.

Duties & Responsibilities

• Responsible for cleanliness, orderliness and appearance of the entire Hotel.
• Ensure that rooms are made as per company standard.
• Prepare Annual Housekeeping Budget.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
• Pay particular attention while organizing pest eradication activities.
• Develop and implement Housekeeping systems and procedures
• Prepare reports for management information.
• Assist Purchase department in selecting suppliers for items related to Housekeeping.
• Plan, control and supervise Horticultural activities.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Organize on-the job training and evaluate its effectiveness.
• Approval of the Functional Manual of the department.
• Recommend recruitment of new personnel.

Qualification & Requirements

• Degree/Diploma in Hotel Management from a recognized institution
• A minimum of 5 years working in a 3-4-star hotel and 3 years in similar role
• Strong Operational and people management skills