Quality Assurance and R&D Officer

Vacancy Number: 9800
Location: Accra, Ghana
Date Posted: 8 September, 2021
Job Expires: 17 November, 2021

Our Client is a reputable well-established company in the Food processing industry incorporated under the Laws of Ghana. Our client is seeking a Quality Assurance and R&D Officer to ensure quality of raw materials and finished products.

The Quality Assurance and R&D Officer will administratively report to the CEO.

Job Purpose:

Check the quality of raw materials and finished products and ensure that mistakes and defects in manufactured products are avoided and all products meet quickly standards.

Key Responsibility:

Quality Assurance

  • Organise workflow to meet specifications.
  • Determine the minimum stock level for production and request for stocks from logistics to avoid shortage of raw & packaging materials.
  • Develop and implement health and safety procedures for the organisation.
  • Monitoring all operations that affect quality by ensuring that workers adhere to quality standards.
  • Ensure all production processes meet quality and industry standards.
  • Check product quality and ensure that they meet quality standards.
  • Ensure manufacturing process run in a smooth, cost-effective and timely manner.
  • Conduct qualitative analysis on raw materials to ensure that they meet quality local and international standards.
  • Follow-up on GSA and FDA certifications for shipments to ensure that shipments meet standard procedures.
  • Provide the logistics team with specific dimensions and quantities of raw and packaging materials required for production.
  • Review production plans and ensure they meet sales demands.
  • Investigate all quality issues that would be reported by the sales team.
  • Conduct Quarterly training for all staff.

Research & Development:

  • Research and develop innovative as well as cost effective techniques for production and branding.

Supervisory Duties:

  • Supervise all quality standards and ensure compliance within the business.
  • Supervise activities of Production Supervisors and Cleaners in the organisation.
  • Supervise the activities of the Logistics Officer to ensure that raw materials and finished goods are available to ensure smooth production.

Departmental Relations:

  • Liaise with Logistics on quality issues that have to do with Raw Materials and finished products.
  • Work with the Sales Department and ensure customer safety and quality requests are met.
  • Liaise with the Admin and HR department on all safety issues regarding employees and the work environment as well as issues relating to employees at Productions.

External Relations:

  • Liaise with suppliers and customers to discuss issues relating to the quality of packaging and raw material.

Responsibility for Assets:

  • Responsible for all raw materials, finished products, and other assets assigned for the effective performance of his job.

Qualification & Requirements:

Educational Competencies:

  • Degree in Food Science Technology from a recognised Tertiary institution.
  • A Master’s Degree in Food Science Technology is an added advantage. Or
  • A Master’s Degree would be required for people with less than two (2) years’ experience.


  • Four (4) years’ experience in a related role
  • Ability to use quick books
  • Ability to use MS Word, Excel and Outlook
  • Ability to analyse figures and product results and ensure products meet quality standards.

Managerial Competencies:

  • Communication skills: Ability to communicate effectively with employees, Suppliers and Customers on different levels.

Personality Competencies:

  • Planning and Organising Skills: Ability to plan activities to meet tight deadline
  • Ability to direct and organise the activities of Production Supervisors, Cleaners and all employees to achieve business results.
  • Problem solving and analytical skills: Ability to identify and analyse quality problems and solve them in a timely manner.