Our Client is a reputable well-established company in the Food processing industry incorporated under the Laws of Ghana. Our client is seeking a Sales Officer & Administrator to facilitate the day-to-day sales delivery to consumers.

The Sales Officer & Administrator will administratively report to the Sales Manager.

Location: Accra, Ghana 

Job Purpose:

In charge of multiple sales and administrative support for the sales department as well as facilitate timely delivery of orders to the final consumer.

Key Responsibilities

• In charge of all sales
• Check sales orders to ensure product prices are in accordance with company pricing policy.
• Verify and enter appropriate credit and payment terms against each order.
• Confirm availability of stocks and delivery dates from Logistics.
• Raise orders and invoices on QuickBooks.
• Liaise with Logistics to get the orders ready for customers
• Liaise with Quality Assurance to check the products to ensure that goods delivered to customers are in good condition.
• Receive customer returns and submit copies to Quality Assurance, Finance and Logistics and ensure goods are replaced.
• Update customer records by inputting details of new customers in the database.
• Track all payments and get them ready for filling.
• Follow up on payments from customers.
• Handle routine requests for price quotes, trade terms and delivery dates.
• Manage the online community by taking orders and ensuring that they are delivered on time.
• Track all Van sales orders and payments.

Departmental Relations

• Liaise with Logistics on quality issues that have to do with Raw Materials and finished products.
• Work with the Logistics Department to ensure customer requests are met.
• Liaise with Quality Assurance on all issues relating to product quality and safety issues.

External Relations

• Contact customers to solicit new orders and /or confirm orders.

Responsibility for Assets

• Responsible for all sales and customer records

Qualification & Requirements

Educational Competencies

• Bachelor’s degree from a recognized Tertiary Institution

Technical

• A year’s experience in a related role
• Ability to use MS Word, Excel and Outlook

Managerial Competencies

• Communication skills: Ability to communicate effectively with customers and colleagues.

Personality Competencies

• Planning and Organising Skills: Ability to plan own activities to meet tight deadlines
• Results Orientation: Ability to follow through orders to ensure that products are delivered to customers and meet targets.